- hello@enganyo.com
- Contact Form
Shipping policy
We ship from Berlin to wherever chaos calls you — across the European Union.
Shipping Zones
📦 We currently ship within the European Union.
Outside the EU? Not yet — but stay tuned.
Shipping Costs
Free shipping on all orders over €100. Orders under €100 ship for a flat €10 anywhere in the EU.
Processing Time
All orders are packed with care (and maybe some attitude) within 2–3 business days.
We don't ship on weekends or holidays — even rebels need rest.
Delivery Time
Once your order is shipped, you'll receive a tracking number. From there, it's typically:
Germany: 2–4 business days
Rest of EU: 4–7 business days
Please note that these are estimated times. We can't control customs, strikes, or postal gods.
Lost or Stolen Packages
Once your package is marked as delivered, it's out of our hands. If it gets lost along the way, reach out to the carrier first — and then drop us a line at hello@enganyo.com. We'll see what we can do.
Need to Update Your Shipping Info?
Email us ASAP at hello@enganyo.com. If your order hasn't shipped yet, we'll fix it. If it's already on its way… let's talk.